Lynk Circle is a SaaS solution for organizations to efficiently discover and unlock the knowledge that resides within their networks of people
NEW YORK & SINGAPORE, May 05, 2022–(BUSINESS WIRE)–Lynkan AI-based knowledge management platform, is proud to unveil Lynk Circlea SaaS solution specifically designed to help companies and organizations find the right person with the right knowledge in their own networks of people.
There is a growing need for knowledge management in today’s hybrid work environment
Knowledge management is the fastest growing area of AI spending globally, predicted overtake virtual assistants as the leading use case for AI in 2022. By 2026, the global knowledge management market should to reach $1.2 trillion.
Remote work has been widely accepted during the pandemic, and it’s likely to continue, with many companies opting for fully remote or hybrid models. This disruption of the traditional workplace has forced companies to rethink knowledge management. In this new work environment, employees can no longer walk down the hall to ask someone for information or get the advice they need to do their job. This trend has added to the hurdle that many companies face in gathering and discovering people’s knowledge and ideas, both internally among employees and externally among stakeholders such as customers and partners. . People are the missing piece in knowledge management.
With Lynk Circle, companies and organizations can better organize their knowledge networks to increase productivity, promote knowledge sharing and capture institutional information
Since its inception, Lynk has successfully leveraged its platform to scale a vast people network of over 840,000 experts spanning over 80 countries, facilitate interactions with over 300 enterprise customers, and track activities in one place.
After learning from customers about the challenges of managing their networks of people and finding knowledge from individuals within those networks, Lynk extended its AI-powered platform that leverages a global network to create a SaaS solution by white label called Lynk Circle. The company’s expertise and technology have enabled Lynk Circle to be a robust and highly configurable solution to streamline how organizations unlock the knowledge that resides in their networks of people, using AI to become smarter with every use.
Many organizations, from large enterprises to small businesses, including UBS Group, The Mass Transit Railway (MTR), LVMH, Shiseido, Pernod Ricard, PwC and industry associations, use Lynk’s platform to enable better access to information including they need.
“The RegTech Circle connects financial institutions, experts, and vendors, enabling all parties to engage in sharing information about regulatory technologies and their applications to facilitate discussions and business opportunities. With Lynk Circle, we can exchange knowledge, network and connect, driving collaboration across the industry,” said Alex Oxford, Board Director of the RegTech Association.
Lynk Circle is a purpose-built solution for businesses and organizations that need to unlock the knowledge and information residing in their networks of people to increase productivity, provide additional employee and member benefits, and capture institutional knowledge. .
Highly configurable and secure. The SaaS knowledge management solution hosts a private, secure (ISO 27001 certified) and customizable people network for asynchronous knowledge sharing.
Intuitive interface with flexible interaction. Knowledge on Lynk Circle is shared in a simple and intuitive interface through optional formats such as Q&A, 1:1 calls, project work, articles and documents.
Advanced search. The solution also offers advanced search on rich profiles and all activities, so users know who the right person is in the network if they need additional information.
Transactional complements: Optional add-ons such as compliance checks and payment processing for direct engagements with network members, eliminating administrative hassles and saving users time.
“We could no longer offer an in-person mentorship program and needed a way to bring it online,” said Stefanie Evennett, CEO of the Australian Chamber of Commerce. “Lynk Circle’s structured yet configurable interaction feature was exactly what we were looking for, helping us engage with members who aren’t in the same place.”
Businesses can organize their own custom customer advisory networks for internal teams to effectively gather customer insights. Private equity and venture capital firms, member organizations, and industry associations have also used Lynk Circle to offer exclusive advisor networks to their portfolio companies or members, providing unique benefits and new ways to promote engagement. For organizations using Lynk Circle to power a knowledge hub, employees can find people, Q&As, documents, and articles all in one place, enabling faster onboarding and scaling so employees can concentrate on their work.
“We saw great adoption of Lynk Circle across organizations of all types during the Early Access period,” said Peggy Choi, Founder and CEO of Lynk. “By expanding our offering with an innovative, flexible and highly configurable solution like Lynk Circle, we are creating a knowledge networking platform that enables organizations to work more efficiently, easily discover ‘who knows what’, become smarter and to focus on what is important.”
The launch of Lynk Circle follows the company’s recent recognition in the AI and Data category for List of World Changing Ideas of Fast Company in 2022.
For more information on Lynk Circle, visit www.lynkcircle.com.
Lynk powers the new knowledge economy with its AI-powered knowledge management platform, which enables efficient access to seek, develop and share credible human expertise at scale. The company’s market-leading product offerings, Lynk Answers and Lynk Circle, provide businesses with fast, convenient and cost-effective ways to organize, connect and engage with people with relevant expertise and experience.
Leading global companies, ranging from institutional investors, investment banks, Fortune 500 companies, fast-growing start-ups and the Big 4, have chosen to rely on Lynk’s solutions to create an advantage in terms of knowledge. Lynk has established a multifaceted global alliance with the UBS Group and is ISO 27001 certified. For more information, visit https://lynk.global/.
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